After I left there I found out she was demoted. They have no type of commission or bonuses. Took inbound calls daily from customers concerning their alarm systems. VECTOR SECURITY is the 4 th largest security company in the U.S. We are seeking several experienced customer service professionals to work during the overnight shift of 7PM – 7AM at our growing 24/7 Monitoring Station in Plymouth Meeting, PA. After working 12 hours a day 6 days a week she's all wired. We had nothing but issues with their service. You can also use Vector’s “View Our Branches” option to find the phone number for your local Vector Security branch. To get in contact with Vector customer service representatives, fill out this form on its contact page. I would still be there if I didn't have to move out of state. Click Here Office Hours: Mon-Fri 9am-5pm Call Hours: Mon-Fri 9am-5pm good place to work but the hours were long and there were definitely quick paced times where it felt that hours were worked every minute with no room for breaks. Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. Very clean office to work in. Below you’ll to find best possible ways to contact Vector Security give a boost … The most irresponsible company I've ever worked for!!! No raise, benefits are horrible and no one stays employed long. Once the contract auto-renews you are again locked in and cannot cancel it unless you pay the entire 3 … As with all jobs there are downsides but they come with territory. At Vector Security, your safety is our number one priority. The work environment is down to earth, fun, celebratory at times. They completed the job in a timely and very professional manner. What's worse is if you complain to the branch manager he says that's her management style and she's the boss. I was hired thru a temp agency for a 3 month contract. It was extremely irresponsible to bring me on.The office duties were poorly delegated. How long did it take for you get hired at Vector? The management is non existent. You can call Vector Security at (888) 832-8671 toll free number, write an email, fill out a contact form on their website www.vectorsecurity.com, or write a letter to Vector Security, 2000 Ericsson Drive, Warrendale, Pennsylvania, 15086, United States. Customer Service Representative salaries at Vector Security can range from $12 - $21. There is absolutely nothing positive about this company. Semi laid back, some management is very nice, and easy to get along with. Customer Service Representative positions, Customer Service Representative - Vector Security Networks, Sr. My "supervisor" was gone directly after due to health issues. Seattle, WA. They show favoritism. Management is helpful and willing to work with you on performing you job to the best of your ability. Contact Vector Security. 2805 North Parham Rd. This avoids wasting resources and can also help you save on false alarm fines. What is the interview process like at Vector Security Inc.? Competitive salary. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. I found the different projects that I worked on to be diverse and interesting. I saw well paid, skilled employees walk out half in tears due to the onslaught of attitude from this supervisor. Simply choose what you need help with from the form below we’ll be in touch. By far one of the most stressful jobs I have ever had. Vector Security Customer Support Average Waiting time: 6 minutes. Full-time, temporary, and part-time jobs. Women rate the female-friendliness of their workplaces on, Ready to apply? Many people that work there have been there for a really long time. Paid holidays and amazing Pto is offered. Vector Security Response 08/20/2020 Mr. ****** switched internet providers which caused the loss of doorbell camera function and lift master (smart garage door) function in programming. Contact Vector Security customer service. What is the most stressful part about working at Vector Security Inc.? And we appreciate every family that selects Vector Security to keep their family, home and belongings safe. Vector Security Authorized Dealers use The Point to sell, manage smart home customer installations, and handle contracts through one easy to use web tool We searched for Social Security Administration (SSA) offices nearest to King County, WA. For the management and supervisors a lot of people complained about but my experience is that they did their job and they did help out a lot when we were really busy. Effort equates Results. They want your whole life to revolve around this place. As a result, no one knows what they are doing, no one cares, and your job consists of being yelled at for things you don't know, weren't trained to do, or other people's mistakes. Through a network of branches, authorized dealers, and our ADS Security division, Vector Security provides intelligent security solutions to residential and business customers in select states, as well as multi-site retailers across the entire U.S. and Canada. Would not recommend this company for employment. 636 120TH AVE NE SUITE 100 BELLEVUE, WA 98005 Distance:20 Miles Vector Security Inc. What would you suggest Vector Security Inc. management do to prevent others from leaving? What tips or advice would you give to someone interviewing at Vector Security Inc.? My co-worker were ok . Fun place to work not stressful at all. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. The CSR manager was not a good manager. They provided more features at less of a cost then the other vendors we looked at. 1420 King Street. Bellingham, Washington 98229. Paid holidays and amazing Pto is offered. The job was ok I enjoy it .I like talking to people .I learn how to deal with customer. Vector Security hired me as an experienced customer service representative. Every work experience is unique. What is the most stressful part about working at Vector Security Inc.? Ste 500. Customer service was horrible! This estimate is based upon 7 Vector Security Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. VECTOR SECURITY is the 4th largest security company in the U.S., we are seeking experienced customer service professionals to work overnight third shift of 7PM - 7AM in our expanding Plymouth Meeting 24/7 Monitoring Station. Paid holidays and amazing Pto is offered. Even working at full staff the other 4 departments in the building needed to help with customer service calls. Vector Security hours and Vector Security locations along with phone number and map with driving directions. time off was excellent. Managers are dishonest, play favorites, and extremely demoralizing. What would you suggest Vector Security Inc. management do to prevent others from leaving? His service with us ended only when we made the decision to refocus our efforts in other markets and to end our service in Seattle. Incompetent from top to bottom. Co workers are nice but not a lot if interaction since they are on the phone all day. I signed up for security service with Vector when I first moved into my home. Vector Security Reviews Current Customer? The hardest part of my day was short breaks . Why did you leave your job at Vector Security Inc.? Our cameras were constantly having issues and doorbell camera replaced 5 times in the first year of service due to not working. I would definitely recommend this job to my family and friends. high call volume, assisting with payments and why the customers tags did not work. Richmond, VA 23294. This company will not train and there is absolutely no opportunity for advancement. Vector does a lot for their employees, the employees just need to appreciate more than they complained, the pay to start was good, benefits was good, managers were awesome, the supervisors (certain ones) were awesome. Fun environment to work. Just awful. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. A typical word day at Vector Security is assisting a numerous clients on security products we monitor and supply for them. Rest assured that even during a power outage, our Monitoring Centers are fully functional to provide you with uninterrupted alarm monitoring service. A Vector manager was supposed to call me about cancelling the contract. I have…. Vector Security charges less fees as compared to other security system providers. I strongly suggest doing your research on Vector Security before wasting your time and talents with this extremely irresponsible company. Email: customercare@washingtonalarm.com Hours: 8:00 AM to 5:00 PM M - F Would you like to schedule a service call, sales appointment, notify us of a move, or refer a friend? We’ve made it easy for you to initiate contact for some of our most requested services online. Search and apply for the latest Retail customer service jobs in Gainesville, VA. Vector Security Inc. Why did you leave your job at Vector Security Inc.? 7AMThese Are Full-Time 12-Hour Shifts (36 hrs. the break should have been at least a hour. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. Vector Security Customer Service. I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? fun happy environment everyone gets along and works well together thank you co workers friendly and suportive, Women rate the female-friendliness of their workplaces on, Dispatcher/Customer Service Representative. salary, work conditions, stress/work load, everything, Your talked about to people as an employee. Also when is the drug test/backround check perform…. Salaries posted anonymously by Vector Security employees. Specialized Customer Service - Vector Security Networks, Commercial Sales Representative - Lehigh Valley Region, all Vector Security Inc. reviews in United States, all Vector Security Inc. reviews worldwide. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. 7 reviews of Vector Security "We just had these guys install a new security system in our home and they did a great job. The home office in Philadelphia actually demoted everyone in the building who had previously been in manager, supervisor and director positions. Verified employers. Understaffed. The hardest part of the job is adapting to the constant changing with client/contractor relationships. For the last thirty years, I have chosen Guardian Security to service and repair our buildings because of their knowledge and quality. These accounts were both residential and commercial. Reviews by Job Title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Help out others considering your employer. I worked there some years ago and I have no complaint. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. $25K - $49K (Glassdoor est.) Horrible decision to consider them over other solid companies. Find Social Security Offices Near King County, Washington. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti Supervisor was over bearing and obnoxious and Rude, People are nice and helpful but long day sitting on the phone all day, Customer Service Representative/Technical Support, Working as Customer Service Representative. This company is not stable enough to train employees. Working seems good at first but you soon find out all of the managers are fake, they stick with themselves and do not care about your job or how you feel. I have never in my whole career met such a rude, and demeaning to employees. 7d. Reviews by Job Title, See more Vector Security Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Job email alerts. I would definitely recommend this job to my family and friends. About $35K - $38K/yr Avg. About $103 - $110/yr Additional Pay. Do not waste your time/talents with this company!!! Customer Service Supervisor within Vector Security Networks is responsible for managing day-day service levels for Service Team. Don't even ask they will give you a whole 12 cents. Rate your employer. Especially if you have a family. Nice place to work for if you like call centers, laid back feeling but in control for a monitoring station. Worst places I ever worked. No face to face customer service only call center customer service positions. What benefits does Vector Security Inc. offer? I have…. What benefits does Vector Security Inc. offer? Do not work here. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. You are expected to be on the phone for 5 minutes each call. The call volume was through the roof. Vector customer service rep explained to me the they do NOT remind you of the auto-renew. Procedures change daily and very hostile work envorinment. Do not use Vector! Write a review on Vector Security or ask a question. Hardest part is sitting for 8 or 12 hours on a phone. Call us today! The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti They leave it up to you to remember in 3 to 5 years that the contract will auto renew. They have amazing benefits. I … How are the working hours at Vector Security Inc.? With seasonal hurricanes, blizzards and storms potentially occurring throughout the year, power outages are possible. As with all jobs there are downsides but they come with territory. No example of team work shown. She got her management skills while in the army running a motor pool and thinks that army style belongs in private industry. Based on 2 Salaries Full Pay Details. Paid holidays and amazing Pto is offered. Everything is dump on customer care. Some who charge a bit less than Guardian Security. If you put in the required study time you'll be a pro in no time at all. Also when is the drug test/backround check perform…. The most enjoyable part is the people and the daily learning and training the company provides. Their advance notice of upcoming renewals takes scheduling off my busy "To Do" list and gives me plenty of time to alert the residents of the upcoming service. Their lack of care and concern for customers Is a common occurrence. Lunch breaks are an hour, that is a good thing. Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. Customers would call in to make payments, schedule service or need basic tech support. It was my first week on the job and they did not have any method of training new employees. Work 6 days a week, hardly can get time off when time is available, under paid for work performed. Tel: 206.436.5311. Let people know your thoughts on previous employers. Serving Richmond Area. Night shift is very stress free, time flies during busy hours. The two-week rotation includes 8 hours of built in overtime every other week paid at time and one half. Free, fast and easy way find a job of 630.000+ postings in Gainesville, VA and other big cities in USA. one week, then 48 hrs. What tips or advice would you give to someone interviewing at Vector Security Inc.? Nearly 250 employees of Vector Security are either active or veterans representing all branches of the military including Army, Navy, Air Force and Marines, as well as the National Guard and Coast Guard. Raises? During the summer you will be told to hurry up because the call volume is out of hand. I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? ForLocations, The World's Best For Store Locations and Hours Login Pricing & Costs. Effort equates Results. Then there is the issue of the never ending phone calls, with customers screaming at you for having to wait on hold for hours due to the fact that no one knows what they are doing and it's easier to just keep transferring calls and forcing the problem on someone else than actually handing the call of yet another angry customer who is POed due to poor customer service/Vector incompetence. They don’t care about the employees. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti A free inside look at Vector Security salary trends based on 128 salaries wages for 84 jobs at Vector Security. Company has no support for working parents and does not motivate employees. If you put in the required study time you'll be a pro in no time at all. About $35K - $38K/yr Base Pay. This company DOES NOT provide ANY training for new employees. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti Customer Service Team Lead. Supervisors and management are a joke. Customer Service. What is the interview process like at Vector Security Inc.? For more than 40 years, Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer.