I contacted Delta on your behalf.

YOU A NOOB?Cookies help us deliver our Services. They are known as the operating carrier. Aeromexico Aeromexico 5035 Dep: 10:15AM Arr: 12:53PM 3h 38m Airbus A320 Economy (T) Delta's allocation of seats in the lower fare buckets will have sold out whereas AM will still have the lower price tickets available. Simply put, the NRT-HKG leg is code-shared between UA and ANA.

I'm tempted to say that this is a cautionary tale about code-sharing (your Aeromexico flight being operated by Delta), but I have no idea what went wrong. The Delta website shows food for sale and no free checked bag. On the If you look on Delta's site I am sure you will see the same We have flown delta/aeromexico a couple times this year. My wife Sarah and I went to Detroit Metro Airport with two tickets to Puerto Vallarta, Mexico, that we bought from Aeromexico. The actual flight will be operated by Delta - if you purchase this flight through AM, you will still check in w/Delta for the flight, fly on a Delta plane w/Delta … Perks all around Members of SkyMiles® and Aeromexico Club Premier programs have the ability to reap reciprocal mileage earning and redemption opportunities on both Delta and Aeromexico flights. You can read more travel tips on his blog, A Delta Air Lines jet passes another parked jet on the tarmac at Hartsfield Atlanta International Airport in Atlanta, Wednesday, April 18, 2001. To be more specific, if I book an American Airlines flight that is operated by Qatar Airways, do I get the food, seats, and polite staff of Qatar? The aircraft and crew will be Emirates. Free Messaging - Their new in-flight service keeps you connected and messaging during flight.. Wi-Fi Connection- Aeromexico is the first airline in the world with 2Ku, the world's fastest onboard internet service powered by GoGo Inc.. In-Flight Entertainment- Their collection of free movies, TV series , and music will have time flying by.For more information, please visit the Aeromexico …

Whether you're a Delta fanatic or an Aeromexico amigo, your SkyMiles® and Premier Points are one and the same. The two airlines have agreements, as do many airlines, that operate that way. For example, United and All Nippon Airways collaborate heavily (as part of the Star Alliance network), as does Delta and Air France/KLM (as part of Skyteam).In some cases, you might end up buying a ticket through one airline but to destinations that isn't served by this airline. It is in fact an Emirates flight. When you responded that you wanted the $764 you had requested, it offered you two more $50 gift certificates. Further complicating your case: You had filed a credit card dispute. This is called code-sharing - where one flight is operated by one airline, but ticketed (or marketed) as another airline.For example, you book a flight on united.com from New York to Hong Kong with a connection in Tokyo Narita - say EWR-NRT-HKG round-trip.You can purchase this ticket with United however you would be flying ANA on the NRT-HKG leg. That is is a codeshare flight between Delta and AeroMexico, ie: both airlines are selling flights on the same flight. Delta rebooked us on a later flight. Unfortunately the longhaul flights are operated by Aeromexico’s 787-8s, featuring B/E Aerospace Diamond seats in business class, which I’ve reviewed before.

Once your bank sides with a company, which is exactly what yours did, your next step is small claims court. A direct, written appeal to one of the executive contacts at Aeromexico ( I checked with you, and you say you tried that, but no one bothered responding.

So you had the option of traveling as scheduled but decided to stay with your wife, who did not have a seat. When you check-in, you will check-in with Delta - so it's their baggage rules which matter. Delta acknowledges that it experienced a system error, but it also says there was a seat for you on the first flight and that your seat flew empty. I called Delta and a customer-service representative told me I would have to buy a new ticket for $764. I would like Delta to refund the $764. The airline refunded your ticket.


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