Location & Hours. I saw well paid, skilled employees walk out half in tears due to the onslaught of attitude from this supervisor. Choose Vector Security as your security provider to get one of the top security systems. Very clean office to work in. She got her management skills while in the army running a motor pool and thinks that army style belongs in private industry. No face to face customer service only call center customer service positions. Free, fast and easy way find a job of 630.000+ postings in Gainesville, VA and other big cities in USA. Customer Service Team Lead. Nice place to work for if you like call centers, laid back feeling but in control for a monitoring station. They show favoritism. Reviews by Job Title, See more Vector Security Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Just awful. The most enjoyable part is the people and the daily learning and training the company provides. The CSR manager was not a good manager. Effort equates Results. The hardest part of my day was short breaks . Vector customer service rep explained to me the they do NOT remind you of the auto-renew. What is the interview process like at Vector Security Inc.? Technician - Vector Security Networks. Serving Richmond Area. I would still be there if I didn't have to move out of state. Understaffed. Night shift is very stress free, time flies during busy hours. The job was ok I enjoy it .I like talking to people .I learn how to deal with customer. Paid holidays and amazing Pto is offered. fun happy environment everyone gets along and works well together thank you co workers friendly and suportive, Women rate the female-friendliness of their workplaces on, Dispatcher/Customer Service Representative. Hardest part is sitting for 8 or 12 hours on a phone. Get help updating your resume through Indeed, Working as Customer Service Representative. I have…. Contact Vector Security customer service. Women rate the female-friendliness of their workplaces on, Ready to apply? They provided more features at less of a cost then the other vendors we looked at. Call us today! Paid holidays and amazing Pto is offered. Ste 500. Search and apply for the latest Retail customer service jobs in Gainesville, VA. The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. With seasonal hurricanes, blizzards and storms potentially occurring throughout the year, power outages are possible. Vector Security hours and Vector Security locations along with phone number and map with driving directions. Email: customercare@washingtonalarm.com Hours: 8:00 AM to 5:00 PM M - F It was extremely irresponsible to bring me on.The office duties were poorly delegated. I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? Worst places I ever worked. What is the most stressful part about working at Vector Security Inc.? Would you like to schedule a service call, sales appointment, notify us of a move, or refer a friend? Let people know your thoughts on previous employers. Our cameras were constantly having issues and doorbell camera replaced 5 times in the first year of service due to not working. Management is lai back and does not bother you very often. As with all jobs there are downsides but they come with territory. Their advance notice of upcoming renewals takes scheduling off my busy "To Do" list and gives me plenty of time to alert the residents of the upcoming service. The call volume was through the roof. It was my first week on the job and they did not have any method of training new employees. Simply choose what you need help with from the form below we’ll be in touch. Vector Security Customer Service. Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. A typical word day at Vector Security is assisting a numerous clients on security products we monitor and supply for them. Customer Service Representative salaries at Vector Security can range from $12 - $21. Richmond, VA 23294. Ask a question about working or interviewing at Vector Security Inc.. Our community is ready to answer. Below you’ll to find best possible ways to contact Vector Security give a boost … I was hired thru a temp agency for a 3 month contract. My co-worker were ok . For the management and supervisors a lot of people complained about but my experience is that they did their job and they did help out a lot when we were really busy. We had nothing but issues with their service. Reviews by Job Title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. 7 reviews of Vector Security "We just had these guys install a new security system in our home and they did a great job. Paid holidays and amazing Pto is offered. Vector Security Response 08/20/2020 Mr. ****** switched internet providers which caused the loss of doorbell camera function and lift master (smart garage door) function in programming. Vector Security hired me as an experienced customer service representative. Vector Security Inc. A Vector manager was supposed to call me about cancelling the contract. 7AMThese Are Full-Time 12-Hour Shifts (36 hrs. $25K - $49K (Glassdoor est.) Current Customer? It was decent, training could be updated but it was fine. I … Customer Service Representative positions, Customer Service Representative - Vector Security Networks, Sr. King County, WA. Co workers are nice but not a lot if interaction since they are on the phone all day. The work environment is down to earth, fun, celebratory at times. 1420 King Street. This company is not stable enough to train employees. It needed to happen. After working 12 hours a day 6 days a week she's all wired. I have never seen anything like it before. Also when is the drug test/backround check perform…. About $35K - $38K/yr Avg. Vector Security Reviews Procedures change daily and very hostile work envorinment. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Many people that work there have been there for a really long time. Then there is the issue of the never ending phone calls, with customers screaming at you for having to wait on hold for hours due to the fact that no one knows what they are doing and it's easier to just keep transferring calls and forcing the problem on someone else than actually handing the call of yet another angry customer who is POed due to poor customer service/Vector incompetence. This company will not train and there is absolutely no opportunity for advancement. Vector Security Inc. Management is helpful and willing to work with you on performing you job to the best of your ability. How are the working hours at Vector Security Inc.? I was to be trained asap. How long did it take for you get hired at Vector? Effort equates Results. Every work experience is unique. I strongly suggest doing your research on Vector Security before wasting your time and talents with this extremely irresponsible company. CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti CUI: RO34977540; Vector Security Dis/bution SRL; Sediu Calea Vitan Nr 6-6A Parter, Sector 3, Bucuresti The job offers 48 hours and 36 hours every 2 weeks so ypu have every other weekend off. How are the working hours at Vector Security Inc.? This avoids wasting resources and can also help you save on false alarm fines. Their lack of care and concern for customers Is a common occurrence. Semi laid back, some management is very nice, and easy to get along with. We’ve made it easy for you to initiate contact for some of our most requested services online. Find Social Security Offices Near King County, Washington. I didn't meet with the 'trainer" until the following week. They completed the job in a timely and very professional manner. high call volume, assisting with payments and why the customers tags did not work. What is the interview process like at Vector Security Inc.? The most irresponsible company I've ever worked for!!! A free inside look at Vector Security salary trends based on 128 salaries wages for 84 jobs at Vector Security. What benefits does Vector Security Inc. offer? I'm scheduled for an interview with Vector in the coming days, what is the pay schedule like? VECTOR SECURITY is the 4 th largest security company in the U.S. We are seeking several experienced customer service professionals to work during the overnight shift of 7PM – 7AM at our growing 24/7 Monitoring Station in Plymouth Meeting, PA. You can call Vector Security at (888) 832-8671 toll free number, write an email, fill out a contact form on their website www.vectorsecurity.com, or write a letter to Vector Security, 2000 Ericsson Drive, Warrendale, Pennsylvania, 15086, United States. What benefits does Vector Security Inc. offer? Would not recommend this company for employment. Incompetent from top to bottom. Once the contract auto-renews you are again locked in and cannot cancel it unless you pay the entire 3 … Why did you leave your job at Vector Security Inc.? If you put in the required study time you'll be a pro in no time at all. No raise, benefits are horrible and no one stays employed long. Especially if you have a family. I have never in my whole career met such a rude, and demeaning to employees. I love working at vector security knowing that I was able to help others at their times of need the staff was friendly for the most part. Customer Service Supervisor within Vector Security Networks is responsible for managing day-day service levels for Service Team. You can also use Vector’s “View Our Branches” option to find the phone number for your local Vector Security branch. VECTOR SECURITY is the 4th largest security company in the U.S., we are seeking experienced customer service professionals to work overnight third shift of 7PM - 7AM in our expanding Plymouth Meeting 24/7 Monitoring Station. What's worse is if you complain to the branch manager he says that's her management style and she's the boss. This estimate is based upon 7 Vector Security Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. one week, then 48 hrs. And we appreciate every family that selects Vector Security to keep their family, home and belongings safe. It is a total waste of time working for this company. Customers would call in to make payments, schedule service or need basic tech support. salary, work conditions, stress/work load, everything, Your talked about to people as an employee. These accounts were both residential and commercial. Specialized Customer Service - Vector Security Networks, Commercial Sales Representative - Lehigh Valley Region, all Vector Security Inc. reviews in United States, all Vector Security Inc. reviews worldwide. Everything is dump on customer care. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. You are expected to be on the phone for 5 minutes each call. Supervisors and management are a joke. Vector Security charges less fees as compared to other security system providers. Bellingham, Washington 98229. Working seems good at first but you soon find out all of the managers are fake, they stick with themselves and do not care about your job or how you feel. Paid holidays and amazing Pto is offered. Job email alerts. They want your whole life to revolve around this place. My "supervisor" was gone directly after due to health issues. Contact Vector Security. Took inbound calls daily from customers concerning their alarm systems. Supervisor was over bearing and obnoxious and Rude, People are nice and helpful but long day sitting on the phone all day, Customer Service Representative/Technical Support, Working as Customer Service Representative. We customize alarm systems to fit your needs. The hardest part of the job is adapting to the constant changing with client/contractor relationships. Some who charge a bit less than Guardian Security. The typical Vector Security Customer Service Representative salary is $16. What would you suggest Vector Security Inc. management do to prevent others from leaving? As with all jobs there are downsides but they come with territory. For the last thirty years, I have chosen Guardian Security to service and repair our buildings because of their knowledge and quality. No example of team work shown. Salaries posted anonymously by Vector Security employees. CSR - Customer Service Representative (Current Employee) - Plymouth Meeting, PA - February 6, 2020. Don't even ask they will give you a whole 12 cents. They leave it up to you to remember in 3 to 5 years that the contract will auto renew. Verified employers. Tel: 206.436.5311. Below are the nearest SSA offices: 17 Social Security Administration Office Locations Near King County, WA. ForLocations, The World's Best For Store Locations and Hours Login Through a network of branches, authorized dealers, and our ADS Security division, Vector Security provides intelligent security solutions to residential and business customers in select states, as well as multi-site retailers across the entire U.S. and Canada.